Voice call alerts
Critical incidents trigger a direct phone call, not a push notification, not an email. Your phone rings until someone acknowledges or the escalation policy kicks in.
Core
SHANKHIncident Management · Alert Response · On-Call
Get the right alert to the right person.
Right when it matters.
Voice Calls · WhatsApp · Slack · Telegram · Mobile Push · Email
Shankh brings incident response into one place — from the moment an alert fires to acknowledgement, escalation and resolution. Alerts are correlated, routed to the right on-call engineer, delivered across the channels your team already uses, and escalated automatically when nobody responds.
Active incident · ALERT · ROUTE · ACKNOWLEDGE · ESCALATE · RESOLVE
Shankh · alert-feed · prod1 Active IncidentCRIT
payments-service · p95 > 900ms
8s ago☎ Calling
WARN
EC2 spend spike · +34% vs 24h avg
1m agoSlack
WARN
SSL cert expiring in 7 days
4m agoWhatsApp
RESV
RDS connection pool exhausted
11m ago✓ Done
INFO
Deploy complete · payments-service v2.4.1
14m agoSlack
Slack ✓
→☎ Calling dev.kumar
→WhatsApp
→Lead SRE
Voice Call
WhatsApp
Slack
Email
Voice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTRVoice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTR
LIVE · INCIDENT FLOWWatch one incident move
Watch one incident move
from alert to resolution.
30 seconds · From signal to resolved · Dashboard + phone, in sync
ShankhIncidents
On-Call
Services
Reports
All systems normal · 0 active incidents
P0 firing · payment-CPUUtilization
War room active · Arshad acknowledged
Resolved · auto-doc complete
Tue · 7:23 PM
Active Incidents
All clear · monitored 24/7
INC-2044
payment-CPUUtilization
CPU > 92% · 3 nodes · 4m
CritAck · AJResolved
On-Call · Now
AJ
Arshad J.
L1 · Primary
PR
Priya R.
L2 · Secondary
MC
Marcus C.
L3 · Manager
Status
All quiet
monitoring · no events
Escalation Active
AJ
Arshad Jamil
Voice call · 30s
Calling…
War Room · INC-2044
Shankh created group
Arshad J. joined
Priya R. joined
Marcus C. joined
Runes · auto-drafting
Incident INC-2044 · Post-mortem
Summary
CPU saturation on 3 EKS nodes triggered
Root cause
Deploy at 7:18 PM increased query volume
Resolved · Reports
MTTA47s▼ 64%
MTTR29m▼ 81%
Auto-doc✓ Complete
MTTA · 30d
2m 11s
47s
MTTR · 30d
2h 33m
29m
Open
0
Last 7
Tuesday
3:14
May 04 · Bengaluru
all clear
Tuesday
3:14
May 04
Slack · #alerts-prod
now
payment-CPUUtilization
CPU > 92% · 3 nodes · prod EKS
P0 · INC-2044Incoming Call
Shankh
payment-service
P0 · INC-2044
Decline
Accept
‹
Today · 3:15 AM
P0 · Crit
payment-CPUUtilization
CPU > 92% · 3 nodes · prod EKS · INC-2044
3:15 AM ✓✓
‹
Shankh created this group
arshad joined
priya joined
ShankhWar room ready. Drasil traces & recent deploys attached.
Resolved.
auto-documented · runes complete
MTTA
47s
MTTR
29m
DETECT · ROUTE · ACKNOWLEDGE · ESCALATE · RESOLVE · REPORT.
Unique features
The right alert. The right person. Right now.
Everything below is the same incident, seen from a different angle: how it reaches you, who it reaches, and how much noise it had to get through first.
On-call scheduling
Rotations, overrides and holiday cover in one calendar. Shankh always knows who is on call right now and routes accordingly, no manual handoffs.
SchedulingIntelligent suppression
Related alerts are grouped, flapping signals deduplicated, and only what changed gets surfaced. Your on-call sleeps through the noise.
Noise controlAuto-escalation
Unacknowledged within the window? Shankh moves on: next on-call, then team lead, then engineering manager. Nobody falls through the cracks.
EscalationMulti-channel delivery
Voice, WhatsApp, Slack, Telegram, email or SMS. Each severity has its own policy: critical fires everywhere, warnings go to Slack, info stays in the feed.
DeliveryA war room, already assembled
On acknowledgement Shankh opens a WhatsApp or Slack group with the right people and attaches Drasil traces and the last few deploys. The first message is context, not "what's going on?"
War roomYou find out when alerting breaks
Shankh watches the rules it set up in your tools and flags the ones that have quietly stopped firing. And when a metric recovers, the incident closes itself.
ReliabilityVoice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTRVoice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTR
How It Works
How Shankh works with Vörr AI.
Vörr AI already reads every tool in your stack. Shankh uses that map to set up alarms on the tools that matter, receives them when they fire, and pages your team on every channel around it.
Connect. Shankh links to Vörr AI, and Vörr AI is already connected to every tool in your stack.
PricingSimple pricing for
Simple pricing for
teams running real on-call.
Start with the deployment and response capabilities your team needs. Scale as your on-call organisation grows, with BYOC available for teams with stricter infrastructure or data-residency requirements.
Free with Vörr AI
$0 /user/month
For small teams getting started with structured on-call.
Reach your team on
- Slack
- Telegram
- Push
- Mobile
- SMS
- Call
Unlock Additional feature
$20 /user/month
For engineering orgs running real production workloads, with every channel unlocked.
Reach your team on
- Slack
- Telegram
- Push
- Mobile
- SMS
- Call
Included on both plans
Nothing here is gated. The plans differ only in channels and AI credit.
- Universal alert ingestion
- Correlation and deduplication
- Escalation engine, all levels
- On-call calendar and overrides
- Noise dashboard with 8 analytics
- Flapping detection
- Public status pages with auto-sync
- AI-drafted post-mortems
- Cloud monitoring for AWS, GCP and Azure
- Fatigue analytics
- SLA tracking with benchmarks
- RBAC, SSO/SAML and audit logs
Shankh
Keep every incident moving.
Bring cloud alerts, on-call assignments, escalation, notifications and reporting into one incident-response workflow.
Currently onboarding early-access teams.