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SHANKH
Intelligent Alert Routing · On-Call

Sound the alarm
before your
customers do.

Voice Calls · WhatsApp · Slack · Auto-Escalation

Shankh is more than just notifications — it's a call to the war room. An enterprise-grade alerting system that calls directly to your phone, routes to the right on-call engineer, and escalates automatically if unacknowledged.

Active incident · Shankh already on it
Shankh \u00B7 alert-feed \u00B7 prod1 Active Incident
CRIT
payments-service · p95 > 900ms
prod · EKS us-east-1 · threshold: 300ms
8s ago Calling
WARN
EC2 spend spike · +34% vs 24h avg
Juno · us-east-1 · $4,210 → $5,640
1m agoSlack
WARN
SSL cert expiring in 7 days
api.payments.co · auto-renew failed
4m agoWhatsApp
RESV
RDS connection pool exhausted
INC-041 · resolved 28s · raj.mehta
11m ago Done
INFO
Deploy complete · payments-service v2.4.1
prod · no anomalies detected
14m agoSlack
Slack
Calling dev.kumar
WhatsApp
Lead SRE
Voice Call
WAWhatsApp
#Slack
Email
Voice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTRVoice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTR
Live · Product Demo

Watch one incident move
through every part of Shankh.

30 seconds · From signal to resolved · Dashboard + phone, in sync

Incidents
On-Call
Services
Reports
AJ
All systems normal · 0 active incidents
P0 firing · payment-CPUUtilization
War room active · Arshad acknowledged
Resolved · auto-doc complete
Tue · 7:23 PM
Active Incidents
Production · EKS us-east-1
All clear · monitored 24/7
INC-2044
payment-CPUUtilization
CPU > 92% · 3 nodes · 4m
CritAck · AJResolved
On-Call · Now
AJ
Arshad J.
L1 · Primary
PR
Priya R.
L2 · Secondary
MC
Marcus C.
L3 · Manager
Status
All quiet
monitoring · no events
Escalation Active
AJ
Arshad Jamil
Voice call · 30s
Calling…
War Room · INC-2044
Shankh created group
Arshad J. joined
Priya R. joined
Marcus C. joined
Runes · auto-drafting
Incident INC-2044 · Post-mortem
Tue 7:23 PM · payment-service · P0
Summary
CPU saturation on 3 EKS nodes triggered
Root cause
Deploy at 7:18 PM increased query volume
Resolved · Reports
MTTA47s▼ 64%
MTTR29m▼ 81%
Auto-doc✓ Complete
MTTA · 30d
2m 11s
47s
MTTR · 30d
2h 33m
29m
Open
0
Last 7
Tuesday
3:14
May 04 · Bengaluru
all clear
Tuesday
3:14
May 04
#
Slack · #alerts-prod
now
payment-CPUUtilization
CPU > 92% · 3 nodes · prod EKS
P0 · INC-2044
Incoming Call
Shankh
payment-service
P0 · INC-2044
routing to · arshad (L1 primary)
Decline
Accept
Shankh Bot
via WhatsApp · online
···
Today · 3:15 AM
P0 · Crit
payment-CPUUtilization
CPU > 92% · 3 nodes · prod EKS · INC-2044
Snooze
Acknowledge
3:15 AM ✓✓
INC-2044 · payment
3 members · war room
···
Shankh created this group
arshad joined
priya joined
Shankh
War room ready. Drasil traces & recent deploys attached.
Resolved.
auto-documented · runes complete
MTTA
47s
MTTR
29m
Alert · Escalate · Acknowledge · War Room · Auto-doc · Resolve.
Unique Features

The right alert. The right person.
Right now.

01
Voice Call Alerts
Critical incidents trigger a direct phone call — not a push notification, not an email. Your phone rings until someone acknowledges or the escalation policy kicks in.
Core
02
Multi-Channel Delivery
Deliver alerts via voice call, WhatsApp, Slack, email, or SMS. Each channel has its own policy — critical fires everywhere, warnings go to Slack, info stays in the feed.
Delivery
03
On-Call Scheduling
Define rotations, overrides, and holiday coverage. Shankh knows who is on call right now and routes accordingly — no guesswork, no manual handoffs.
Scheduling
04
Pre-Customer Detection
Shankh fires alerts the moment anomaly thresholds are breached — before the degradation compounds into a customer-visible outage. Beat the support ticket by minutes.
Speed
05
Intelligent Suppression
Group related alerts, deduplicate flapping signals, and surface only what matters. 200 raw alerts become 3 actionable incidents — your on-call sleeps better.
Noise Control
06
Auto-Escalation
If an alert goes unacknowledged within the configured window, Shankh escalates — next on-call, then team lead, then engineering manager. Nobody falls through the cracks.
Escalation
07
Full Frigga Stack Integration
The alert routing layer for the entire Frigga stack. Drasil, Juno, Dvarpala, and Runes all flow through Shankh — one policy, one rotation, one audit trail.
Integration
Voice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTRVoice Call AlertsWhatsApp NotificationsSmart EscalationOn-Call SchedulingPre-Customer DetectionMulti-Channel DeliveryIntelligent Suppression28s Avg MTTR
How It Starts

From cloud to configured —
in five minutes flat.

Shankh auto-discovers your services. You configure on top of the map — no YAML, no manual wiring, no hunting for resource names.

Connecting AWS, GCP, Azure accounts…Validating read-only IAM roleDiscovering services & resourcesOnboarded. Pick what matters · set thresholds · done.
01Connect
Cloud
AWSus-east-1
GCPeurope-west1
Azurewestus2
Accounts3 connected
02Auto
Automatic
Integration
IAM role validated
Read-only access
Agentless · no install
SetupValidated ✓
03Discover
Mapping
payment-serviceAPI
checkoutAPI
authAPI
inventory-dbRDS
24 more services
Discovered28 services
04Tune
Configuration
payment-serviceP0
checkoutP0
authP1
p95 threshold320ms
On-call
AJ
PR
MC
StatusReady ✓
Connect · Auto-Integrate · Map · Configure.
4m 32sonboarded
28services live
3clouds connected
Pricing

Simple pricing for
teams that can’t miss an alert.

Start free. Scale per active on-call seat. Self-host in your cloud, or let our DevOps team run on-call for you.

01 · Entry
Free
$0/user/month
For small teams getting started with structured on-call.
Universal alert ingestion
Correlation & deduplication
Escalation engine — all levels
On-call calendar
Slack notifications
Basic incident reports
Up to 1 workspace
Start Free
03 · Scale
Max
$25/user/month
For mature SRE organisations with strict SLAs.
Everything in Pro, plus:
Voice call alerts · Exotel
WhatsApp Business notifications
Advanced fatigue analytics
SLA tracking with benchmarks
Role-based access · RBAC
SSO / SAML · audit logs
Priority support · SLA-backed uptime
Talk to Sales
Enterprise · Self-Hosted

Bring Your Own Cloud BYOC

Deploy Shankh inside your own VPC — AWS, GCP, or Azure. Built for 200+ engineer orgs, regulated industries, and teams with strict data residency requirements. You get dedicated infrastructure, custom SLAs, and a named customer success engineer.

✓ Self-host in your VPC✓ SOC 2 & HIPAA ready✓ Dedicated infrastructure✓ Named success engineer✓ Custom SLA guarantees
Talk to Sales Custom pricing · Annual contracts
Or skip on-call entirely

Need us to manage your alerts?

Frigga’s Legion DevOps team takes 24×7 ownership of your on-call rotation. Real engineers respond to your incidents through Shankh — you get the outcomes, we carry the pager. The right fit for fast-moving startups with small teams who’d rather ship product than wake up at 3 AM.

✓ 24×7 incident response✓ Real DevOps engineers on rotation✓ Shankh + Drasil + Juno included✓ Pre-customer detection & resolution
Explore Legion From $2,400/mo · Team-as-a-Service
Early Access

Sound the alarm before
your customers do.

Shankh is in early access. Join the waitlist — voice calls, auto-escalation, and intelligent suppression for teams that refuse to let customers discover outages first.

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